Shipping FAQ

Standard Shipping Times: 2-5 Days

• Orders shipping outside the US, visit us on Etsy! www.wrenbirdlane.etsy.com

*Some distant areas can take a bit longer, but we’ll get it to you!

The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time. Deliveries might take longer than expected because of incorrect shipping address, bad weather, or any other unavoidable circumstances.

ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.

PROCESSING TIME
The order processing time might take up to 3-7 Business Days (not including weekends/holidays) or less to create your custom dog bed. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.

ORDER PAYMENT
All customers are charged at the time of purchase.

SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.